Terms of Service

TERMS OF SERVICE Last updated: November 21, 2025 INTRODUCTION AND ACCEPTANCE Welcome to Motus, a mobile application for personalized mobility and stretching exercises. These Terms of Service ("Terms") govern access to and use of the Motus mobile application ("the App") and related services ("the Services"). By downloading, installing, or using the App, you unconditionally accept these Terms. If you do not agree to these terms, please do not use the App. 1. DEFINITIONS • "User" or "You": any individual using the App. • "We", "Our", "Motus": the publisher of the App (Yuzu Labs SAS). • "Content": all information, text, images, videos, exercises, programs, and other elements available in the App. • "Personal Data": any information that directly or indirectly identifies a User. • "Physiotherapist" or "Physio": healthcare professional using the dedicated interface of the App. 2. APP PUBLISHER Yuzu Labs SAS Simplified Joint Stock Company SIREN: 994879013 11 rue de Lorraine, 68490 PETIT-LANDAU, France Publication Director: MEYER Raphaël Email: [email protected] 3. PURPOSE OF THE APP Motus is an application dedicated to physical well-being and mobility that offers: • Personalized mobility and stretching exercise programs • Progress tracking and session history • Recommendations based on your goals and preferences • Reminder notifications for your sessions • A favorites system and custom session creation • Connection with your physiotherapist for personalized follow-up (physio mode) • Programs prescribed by your physiotherapist The App is designed for general wellness purposes and does not replace professional medical advice. 4. ACCESS AND USE CONDITIONS 4.1 Minimum Age Use of the App is restricted to individuals aged 13 years or older. If you are under 18, you must obtain permission from your parents or legal guardians before using the App. 4.2 Registration and Account During your first use, the App will ask you to provide certain information (first name, goals, preferences) to personalize your experience. This information is processed in accordance with our Privacy Policy. An anonymous account is automatically created to sync your data. You can create a permanent account with email to secure your data. 4.3 Physiotherapist Mode The App offers a special mode allowing patients to connect with their physiotherapist via a QR code. This feature enables: • Sharing your progress with your physio • Receiving personalized programs • Reporting pain or difficulties This connection is entirely optional and based on your explicit consent. 4.4 User Responsibility By using the App, you agree to: • Provide accurate and up-to-date information • Not use the App for illegal or unauthorized purposes • Not attempt to access other users' systems or data • Not copy, modify, distribute, or sell any part of the App • Not use the App in an abusive or excessive manner • Consult a healthcare professional before starting any exercise program if you have any medical conditions 5. HEALTH AND SAFETY WARNINGS 5.1 Important Medical Disclaimer ⚠️ THE MOTUS APP IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE. The exercises offered are for general wellness purposes. They do not constitute: • Medical diagnosis • Therapeutic treatment • Medical rehabilitation • A substitute for medical consultation Even if you use the App in connection with your physiotherapist, the exercises do not replace an in-office consultation. 5.2 Prior Medical Consultation You should consult a physician or qualified healthcare professional before starting any exercise program if you: • Have heart, respiratory, or circulatory problems • Suffer from chronic or acute pain • Have recent or old injuries • Are pregnant or breastfeeding • Have joint or muscle problems • Take medications that may affect your physical capacity • Are over 40 and have not exercised regularly recently • Have any doubt about your ability to perform physical exercises 5.3 Safe Exercise Practice By using the App, you acknowledge and accept that: • You exercise AT YOUR OWN RISK • You are solely responsible for your health and safety during practice • You must STOP IMMEDIATELY any exercise in case of pain, dizziness, shortness of breath, or discomfort • You must adapt exercises to your level and never push too hard • You must practice in a safe and suitable environment • You must stay properly hydrated before, during, and after exercises 5.4 Health Liability Limitation To the extent permitted by law, Motus cannot be held liable for: • Any injury, pain, or health problem resulting from using the App • Any worsening of a pre-existing medical condition • Any physical or psychological damage related to exercise practice • Any errors in exercise execution by the User • Any delay or absence of professional medical consultation You acknowledge that physical exercise carries inherent risks and accept these risks by using the App. 6. INTELLECTUAL PROPERTY 6.1 Motus's Rights All elements of the App (design, text, images, videos, illustrations, exercises, algorithms, database, source code, etc.) are protected by intellectual property rights and belong to Yuzu Labs or its partners. Any unauthorized reproduction, representation, modification, distribution, or exploitation of all or part of the App is strictly prohibited and constitutes infringement. 6.2 Limited Use License We grant you a personal, non-exclusive, non-transferable, and revocable license to use the App for personal purposes only. This license does not confer any ownership rights over the App. 7. PERSONAL DATA PROTECTION The processing of your Personal Data is described in detail in our Privacy Policy, available in the App. Main data collected: • First name • Age and gender (optional) • Wellness goals (flexibility, posture, etc.) • Session history and completed exercises • App preferences and settings • Technical data (device version, operating system) • Physio follow-up data (if mode enabled) Your data is securely hosted in the European Union and processed in compliance with GDPR. 8. LIMITATION OF LIABILITY 8.1 App Content The App is provided "as is" without warranty of any kind, express or implied. 8.2 Excluded Damages To the extent permitted by applicable law, we shall not be liable for any damages: • Direct, indirect, incidental, special, or consequential • Loss of data, profits, or reputation • Business interruption • Resulting from the use or inability to use the App • Resulting from physical injury related to exercise practice 8.3 Maximum Amount If our liability were to be engaged, the total amount of damages could not exceed 100 euros, except in case of willful misconduct or gross negligence on our part. 9. DISPUTE RESOLUTION 9.1 Applicable Law These Terms are governed by and construed in accordance with French law. 9.2 Mediation (Free) In accordance with the provisions of the Consumer Code concerning amicable settlement of disputes, in case of dispute, you may use a consumer mediator free of charge: AME Conso 11 Place Dauphine 75001 Paris Email: [email protected] Website: https://www.mediationconso-ame.com/ This mediation service is accessible after a prior written approach to Yuzu Labs has been unsuccessful. 9.3 Jurisdiction If mediation fails, any dispute will be submitted to the competent French courts. For consumers residing in the European Union, you also have the right to use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/ 10. CONTACT For any questions regarding these Terms, you can contact us: Email: [email protected] Address: 11 rue de Lorraine, 68490 PETIT-LANDAU, France By using the Motus App, you acknowledge that you have read, understood, and accepted these Terms of Service. Take care of yourself and enjoy your practice! 💙 Version 1.0 - November 2025